SafeMyKid (“SafeMyKid,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains the categories of personal data we collect, how we use and safeguard it, the legal bases for processing, and your rights in connection with the use of our website, applications, dashboard, and related services (“Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, you must immediately discontinue use of the Services.
Information We Collect
Personal Information Provided by You
- Name
- Email Address
- Phone Number
- Payment Information
- Login Credentials (Usernames & Passwords)
Device Information
- Device ID
- Operating System
- Device Type & Model
- IP Address
- Geolocation Data
Activity Information (on monitored devices)
- SMS and Call Logs
- Photos and Videos
- Social Media and Messaging Activity
- Browser and Search History
- Applications Installed and Usage Data
How We Use Your Information
- To Provide and Personalize Services: Enable monitoring, reporting, and account functionality.
- To Improve Services: Analyze trends, diagnose issues, and optimize user experience.
- To Process Transactions: Manage subscriptions, renewals, billing, and refunds.
- To Communicate with You: Provide updates, alerts, security notices, and support.
- To Comply with Legal Obligations: Enforce agreements, respond to lawful requests, and protect rights.
Lawful Basis for Processing
We process personal data in compliance with applicable data protection laws, including the GDPR, on the following legal bases:
- Performance of a Contract – where processing is necessary to provide Services.
- Consent – where you have expressly consented (e.g., marketing communications, cookies).
- Legitimate Interests – where processing is necessary for security, service improvements, or fraud prevention.
- Legal Obligations – where required by law or regulatory authorities.
Sharing of Information
We do not sell personal data. We may share personal information only in the following circumstances:
- With Service Providers: who perform functions on our behalf (payment processing, hosting, analytics).
- For Legal Compliance: to comply with legal requirements, enforce agreements, or respond to valid government requests.
- For Business Transfers: in the event of a merger, acquisition, or sale of assets, subject to notice.
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (SSL/TLS).
- Restricted access controls to authorized personnel.
- Regular monitoring, security audits, and vulnerability testing.
However, no method of transmission or storage is 100% secure. You acknowledge that use of the Services is at your own risk.
Data Retention
- Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- Monitoring data collected from a target device is retained only while your subscription is active and is deleted within a reasonable time after termination.
- Account data may be retained for legal, regulatory, or legitimate business purposes.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us at [email protected]. We may require verification of identity before fulfilling requests.
Children’s Privacy
The Services are not directed to individuals under 18. We do not knowingly collect information from children. If you are a parent/guardian and believe your child has provided information, please contact us immediately to request deletion.
Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance Services, analyze usage, and deliver personalized content. You may control cookies through your browser settings, but disabling them may limit functionality.
- Essential Cookies: Necessary for operation of the site.
- Performance/Analytics Cookies: Measure usage and improve Services.
- Functionality Cookies: Store preferences and personalize experience.
- Targeting Cookies: Deliver relevant advertising and content.
GDPR Rights (EEA Users)
If you are located in the European Economic Area (EEA), you are entitled to the rights outlined under Articles 12–23 GDPR, including the right to lodge a complaint with your supervisory authority.
California Privacy Rights (CCPA Users)
If you are a California resident, you may exercise the following rights under the CCPA:
- Right to Know: Request disclosure of data collected and its use.
- Right to Delete: Request erasure of personal data, subject to lawful exceptions.
- Right to Opt-Out: Object to the sale of personal data (SafeMyKid does not sell personal data).
- Right to Non-Discrimination: You will not be discriminated against for exercising these rights.
Third-Party Links
Our Services may link to third-party websites or services. We are not responsible for the practices of those third parties. We encourage you to review their privacy policies before providing personal data.
Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services after changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us:
Our support staff is available 24/7 and is committed to addressing any concerns or questions you may have regarding your privacy and the use of your data.